Company Policies
Reservations
A confirmed signed reservation is required for all rentals before equipment is dispatched for delivery.
Special Event Rental and Services reservations are on first-come first-serve basis and require 50% non-refundable deposit. Balance is due on or before delivery. OT requested during event is due on completion.
Orders canceled less than 10 business days to the delivery date are invoiced in full.
Payment
Equipment Rental only: Payment for the first period and transport is due on delivery. Balance including any over time is net due on period invoice.
Method: Cash/Check/ Credit Card. Additional 3.5% fee applies to credit card payments.
Sales Tax
We collect 7% Sales Tax for the Pennsylvania Commonwealth.
If Tax Exempt please forward your Certificate with reservation.
(Does not apply to pro-accounts with certificates currently on file.)
Insurance
Liability Insurance is required for all equipment rental.
Please instruct your insurance company to issue and forward your Certificate Of Insurance at the time of reservation.
Customer Responsibilities
Customer is responsible for all equipment rented until returned.
Customer is responsible for electrical hook up, proper operation and safety.
Customer is responsible for all permits if required, access to location, and parking fees. Customer is responsible to request pick up.
Delivery & Services
Deliveries are direct dock-to-dock / Liftgate. Deliveries are scheduled Mon- Fri 8am-5pm on first-come, first-serve basis.
Emergency Service, after hour and weekend deliveries are available.
Installation Service is available.
Oil & Filter Service required on long term generator rentals is available.